Right of Withdrawal
A. Cancellation Policy
Introduction
Consumers have the right of withdrawal under the following conditions, where “consumer” means any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity:
Right of Withdrawal
You have the right to cancel this contract within 30 days without giving any reason.
The cancellation period is 30 days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item.
To exercise your right of withdrawal, you must notify us (Kraftathlet OÜ, Tornimäe 3//5//7, 10145 Tallinn, Estonia, Tel.: +498000008929, Email: customersuccess@kraftathlet.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail or an email). You may use the attached sample withdrawal form for this purpose, but its use is not mandatory.
To comply with the cancellation period, it is sufficient for you to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.
Consequences of the Revocation
If you cancel this contract, we must refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day we receive notice of your cancellation of this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods without delay and, in any event, no later than fourteen days from the date on which you notify us of your cancellation of this contract.
Returns may only be sent to the following address:
, , .
The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods. For goods that, due to their nature, cannot normally be returned to us by mail (freight-only items), the direct costs of return are estimated at a maximum of approximately Euro per item.
You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.
Exclusion or Premature Termination of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for which the consumer’s individual selection or specification is decisive for their manufacture, or that are clearly tailored to the consumer’s personal needs.
Related-Party/Financed Transactions
If you finance this contract with a loan and later rescind it, you are no longer bound by the loan agreement either, provided that both contracts form a single economic unit. This is particularly likely to be the case if we are also your lender or if your lender relies on our involvement for the financing. If we have already received the loan by the time the rescission takes effect or upon return of the goods, your lender shall assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the rescission or return. The latter does not apply if the present contract concerns the purchase of financial instruments (e.g., securities, foreign exchange, or derivatives). If you wish to avoid a contractual obligation to the greatest extent possible, exercise your right of withdrawal and also withdraw from the loan agreement if you are entitled to a right of withdrawal for that as well.
General Information
1) Please avoid damaging or soiling the merchandise. Please return the merchandise to us in its original packaging, including all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against damage during shipping.
2) Please do not return the goods to us with shipping charges due.
3) Please note that the aforementioned points 1–2 are not prerequisites for the effective exercise of the right of withdrawal.
B. Cancellation Form
If you wish to cancel the contract, please fill out this form and return it.
To
Kraftathlet OÜ
Tornimäe 3//5//7
10145 Tallinn
Estonia
Email: customersuccess@kraftathlet.de
I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / Received on (*) __________________
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Name of the consumer(s)
________________________________________________________
Consumer(s)' Address
________________________________________________________
Signature of the consumer(s) (only for written notifications)
_________________________
Date
(*) Delete as appropriate
