NAIPO Model L (3rd Gen.) Space Capsule Massage Chair – 4D+ Massage & Zero Gravity

The NAIPO Model L (3rd Gen.) Space Capsule Massage Chair (SKU: NP-S89) brings 4D+ massage with pressure-sensitive technology, a zero-gravity position, and 24 automatic programs right into your home. The 121 cm long S+L massage rail works from the neck down to the hips—a comprehensive solution for daily relaxation and recovery for people between 150 and 200 cm tall.

Key Benefits

• 4D+ massage with pressure-sensitive technology on a 121 cm S+L rail (neck to hips)
• 24 automatic programs plus manual modes such as Shiatsu, kneading, and tapping
• Zero-gravity reclining position for optimal relief of the spine
• 38 air cushions for the shoulders, arms, hips, legs, and feet, plus a heating function for the lower back, calves, and soles of the feet
• Three rows of foot rollers for an intense foot massage and a two-way telescoping calf support with 25 cm of adjustment for different leg lengths

Technical Specifications

Applications

The NAIPO Model L is ideal for people who are looking for daily relaxation at home, prefer heat and air pressure massage, and want flexible programs with manual settings—for people between 150 and 200 cm tall.

What's Included

• NAIPO Model L Space Capsule Massage Chair
• Touchscreen Controller
• User Manual
• Power cord

Frequently Asked Questions (FAQ)

What height and weight ranges is the chair suitable for?
The manufacturer recommends the NAIPO Model L for people between 150 and 200 cm in height, with a maximum user weight of 150 kg.

How many programs does the chair offer?
The massage chair features 24 automatic programs as well as several manual modes, such as Shiatsu, kneading, and tapping.

Does it have a heating function?
Yes, the chair has built-in heating functions in the lower back, calves, and soles of the feet.

How is the chair controlled?
Via a modern touchscreen controller, armrest buttons, or a rotary switch. Convenient extras: wireless smartphone charging, a USB port, a memory function for preferred settings, and reset options.

Returns & Cancellations

Customers may return their order within 14 days of receiving the merchandise, provided it is a physical product and the item is returned complete, properly packaged, and in suitable condition. The official NAIPO Terms and Conditions specify a 14-day return policy for physical products.

To request a return, please contact us in advance via email:

customersuccess@kraftathlet.de

Please include your order number, your full name, and the reason for the return in your message. Our customer service team will then provide you with all further information regarding the return.

The merchandise must be returned securely packaged. Accessories, instructions, inserts, free items, and all components belonging to the product must be included in their entirety.

Personalized products, special items, services, digital content, and certain non-physical bookings may be excluded from cancellation or refund, provided this is permitted by law or specified on the respective product or service page.

Refunds

Once the return is received, the merchandise will be inspected. If the return is approved, the refund will be issued via the original payment method.

Refunds are typically processed after the returned merchandise is received and inspected. Depending on the payment provider, it may take a few additional business days for the amount to appear in your account.

Products showing signs of use, damage, missing accessories, incomplete packaging, or missing components may be excluded from a full refund or may only be partially refunded.

Additional shipping costs beyond standard delivery, as well as return shipping costs, may be excluded from the refund unless otherwise required by law or expressly confirmed by our customer service.

Damaged, Defective, or Incomplete Products

If a NAIPO product arrives damaged, defective, or incomplete, please contact us as soon as possible at:

customersuccess@kraftathlet.de

Please provide us with your order number, a brief description of the problem, and clear photos or videos. This will allow us to review the case more quickly and offer an appropriate solution.

Depending on the situation, we may offer replacement parts, repair assistance, a replacement unit, pickup for inspection, a replacement shipment, or a refund.

Warranty & Guarantee NAIPO products generally come with a 24-month statutory warranty from the date of purchase covering defects in materials and workmanship. NAIPO also offers services such as repair services, replacement parts, pickup for more complex cases, and replacement units if processing takes longer than 30 days.

The warranty covers defects that occur during normal and proper use. In the event of a valid warranty claim, depending on the situation, a repair, delivery of replacement parts, replacement of the product, or another appropriate solution may be offered.

The warranty does not cover damage caused by improper use, mishandling, external influences, unauthorized repairs, normal wear and tear, wear-and-tear parts, consumable parts, or damage resulting from failure to follow the operating or care instructions.

A 1-year statutory warranty may apply to used or refurbished products, provided this is specified by the manufacturer or indicated on the respective product page.

Warranty Claim Process

For warranty or guarantee inquiries, please contact us at:

customersuccess@kraftathlet.de

Please send us the following information:

Order number
Product name or model
Brief description of the issue
Photos or a short video of the problem
If available: Product serial number or model number

After reviewing your request, we will let you know the next steps. Depending on the situation, we may offer a replacement part, repair, pickup, exchange, or refund.

Naipo is a wellness brand headquartered in Hamburg with a development center in Shenzhen, China. The company specializes in making massage and relaxation products accessible to the mass market. Naipo’s philosophy is to combine German quality standards with Asian innovation and efficient manufacturing.