NAIPO Premium 1900 Massage Chair – L-Track & Zero Gravity

The NAIPO Premium 1900 massage chair combines a modern, compact design with effective massage technology: an L-Track massage rail extending from the neck to the hips, a zero-gravity reclining position, a heat function, and Bluetooth surround sound—for a relaxing full-body massage at home or in professional settings. Winner of the Plus X Award for quality, design, and user-friendliness.

Key Benefits

• L-shaped massage bar for continuous massage from the neck to the hips
• Zero-gravity reclining position for optimal relief of the spine
• Three massage techniques: kneading, tapping, and air pressure massage—with 8 strategically placed air cushions for the legs and hips
• Thermal waist warmer, 35–40 °C
• Bluetooth surround sound for relaxing music during your massage
• Compact & simple: space-saving design, intuitive controls via the armrest panel, side pocket for your smartphone, tool-free assembly
• Plus X Award Winner for Quality, Design, and User-Friendliness

Technical Specifications

Applications

For anyone looking to relax at home every day—even in apartments and smaller spaces with limited room. It’s also ideal for wellness centers, hotels, and salons, as well as for users who want a comfortable, simple massage function.

What's Included

• NAIPO Premium 1900 Massage Chair
• User Manual
• Product Manual and Spec Sheet

Frequently Asked Questions (FAQ)

What massage techniques does the NAIPO Premium 1900 offer?
Three techniques: kneading, tapping, and air pressure massage—supported by 8 airbags for the legs and hips.

Is the massage chair space-saving?
Yes, the Premium 1900 features a compact design (116 × 70 × 118 cm when upright) and requires very little clearance from the wall.

Can music be played during the massage?
Yes, the built-in Bluetooth surround sound system allows you to stream music directly from your smartphone.

How complicated is the installation?
Installation requires no tools—for quick setup.

The NAIPO Premium 1900 massage chair offers a comfortable full-body massage, modern design, and practical features—for moments of relaxation at home or in professional wellness centers.

Returns & Cancellations

Customers may return their order within 14 days of receiving the merchandise, provided it is a physical product and the item is returned complete, properly packaged, and in suitable condition. The official NAIPO Terms and Conditions specify a 14-day return policy for physical products.

To request a return, please contact us in advance via email:

customersuccess@kraftathlet.de

Please include your order number, your full name, and the reason for the return in your message. Our customer service team will then provide you with all further information regarding the return.

The merchandise must be returned securely packaged. Accessories, instructions, inserts, free items, and all components belonging to the product must be included in their entirety.

Personalized products, special items, services, digital content, and certain non-physical bookings may be excluded from cancellation or refund, provided this is permitted by law or specified on the respective product or service page.

Refunds

Once the return is received, the merchandise will be inspected. If the return is approved, the refund will be issued via the original payment method.

Refunds are typically processed after the returned merchandise is received and inspected. Depending on the payment provider, it may take a few additional business days for the amount to appear in your account.

Products showing signs of use, damage, missing accessories, incomplete packaging, or missing components may be excluded from a full refund or may only be partially refunded.

Additional shipping costs beyond standard delivery, as well as return shipping costs, may be excluded from the refund unless otherwise required by law or expressly confirmed by our customer service.

Damaged, Defective, or Incomplete Products

If a NAIPO product arrives damaged, defective, or incomplete, please contact us as soon as possible at:

customersuccess@kraftathlet.de

Please provide us with your order number, a brief description of the problem, and clear photos or videos. This will allow us to review the case more quickly and offer an appropriate solution.

Depending on the situation, we may offer replacement parts, repair assistance, a replacement unit, pickup for inspection, a replacement shipment, or a refund.

Warranty & Guarantee NAIPO products generally come with a 24-month statutory warranty from the date of purchase covering defects in materials and workmanship. NAIPO also offers services such as repair services, replacement parts, pickup for more complex cases, and replacement units if processing takes longer than 30 days.

The warranty covers defects that occur during normal and proper use. In the event of a valid warranty claim, depending on the situation, a repair, delivery of replacement parts, replacement of the product, or another appropriate solution may be offered.

The warranty does not cover damage caused by improper use, mishandling, external influences, unauthorized repairs, normal wear and tear, wear-and-tear parts, consumable parts, or damage resulting from failure to follow the operating or care instructions.

A 1-year statutory warranty may apply to used or refurbished products, provided this is specified by the manufacturer or indicated on the respective product page.

Warranty Claim Process

For warranty or guarantee inquiries, please contact us at:

customersuccess@kraftathlet.de

Please send us the following information:

Order number
Product name or model
Brief description of the issue
Photos or a short video of the problem
If available: Product serial number or model number

After reviewing your request, we will let you know the next steps. Depending on the situation, we may offer a replacement part, repair, pickup, exchange, or refund.

Naipo is a wellness brand headquartered in Hamburg with a development center in Shenzhen, China. The company specializes in making massage and relaxation products accessible to the mass market. Naipo’s philosophy is to combine German quality standards with Asian innovation and efficient manufacturing.