NAIPO R50 3D Massage Chair – Deep Tissue Massage & Heat Therapy

The NAIPO R50 3D Massage Chair combines modern 3D deep-tissue massage technology with elegant design and therapeutic heat. With a 1,150 mm SL track, 18 automatic programs, and intelligent safety features, you’ll enjoy a precise, deep full-body massage for maximum relaxation at home.

Key Benefits

• 3D deep-tissue massage technology with ±20 cm depth adjustment for particularly effective treatment of muscle tension
• 1150 mm SL-Track for continuous massage from the neck to the thighs
• Dual-Motor Bionic System for Natural Massage Movements
• 18 automatic programs with 6 bionic massage techniques
• Heat Scarf heat therapy (35–40°C) for the upper back—promotes muscle relaxation and blood circulation
• 34 strategically placed air cushions for pressure-point massage
• Extendable footrest (+16 cm) for users up to 190 cm tall
• Sliding-Base technology for space-saving installation and anti-pinch sensors for maximum safety
• Multilingual control via remote control and armrest buttons

Technical Specifications

Applications

For people with back pain or muscle tension, athletes looking to aid muscle recovery, people with sedentary office jobs—and anyone who wants to enjoy a professional deep-tissue massage at home.

What's Included

• NAIPO R50 3D Massage Chair
• Remote Control
• User Manual
• Product Manual and Spec Sheet

Frequently Asked Questions (FAQ)

What height ranges is the NAIPO R50 suitable for?
For users between approximately 150 and 190 cm tall. The extendable footrest adjusts automatically.

How much space does the massage chair require?
Thanks to its sliding-base technology, the R50 requires only a minimal distance from the wall and can be installed even in smaller rooms.

Is the heating function safe?
Yes, the Heat Scarf heat therapy operates at a regulated temperature of 35–40°C and features automatic temperature controls.

What does "3D massage" mean on the R50?
The massage heads can be adjusted vertically by ±20 cm—so depending on the setting, the massage penetrates the tissue gently or deeply (deep tissue).

Experience a professional deep-tissue massage with state-of-the-art 3D technology. The NAIPO R50 brings wellness and relaxation right into your home.

Returns & Cancellations

Customers may return their order within 14 days of receiving the merchandise, provided it is a physical product and the item is returned complete, properly packaged, and in suitable condition. The official NAIPO Terms and Conditions specify a 14-day return policy for physical products.

To request a return, please contact us in advance via email:

customersuccess@kraftathlet.de

Please include your order number, your full name, and the reason for the return in your message. Our customer service team will then provide you with all further information regarding the return.

The merchandise must be returned securely packaged. Accessories, instructions, inserts, free items, and all components belonging to the product must be included in their entirety.

Personalized products, special items, services, digital content, and certain non-physical bookings may be excluded from cancellation or refund, provided this is permitted by law or specified on the respective product or service page.

Refunds

Once the return is received, the merchandise will be inspected. If the return is approved, the refund will be issued via the original payment method.

Refunds are typically processed after the returned merchandise is received and inspected. Depending on the payment provider, it may take a few additional business days for the amount to appear in your account.

Products showing signs of use, damage, missing accessories, incomplete packaging, or missing components may be excluded from a full refund or may only be partially refunded.

Additional shipping costs beyond standard delivery, as well as return shipping costs, may be excluded from the refund unless otherwise required by law or expressly confirmed by our customer service.

Damaged, Defective, or Incomplete Products

If a NAIPO product arrives damaged, defective, or incomplete, please contact us as soon as possible at:

customersuccess@kraftathlet.de

Please provide us with your order number, a brief description of the problem, and clear photos or videos. This will allow us to review the case more quickly and offer an appropriate solution.

Depending on the situation, we may offer replacement parts, repair assistance, a replacement unit, pickup for inspection, a replacement shipment, or a refund.

Warranty & Guarantee NAIPO products generally come with a 24-month statutory warranty from the date of purchase covering defects in materials and workmanship. NAIPO also offers services such as repair services, replacement parts, pickup for more complex cases, and replacement units if processing takes longer than 30 days.

The warranty covers defects that occur during normal and proper use. In the event of a valid warranty claim, depending on the situation, a repair, delivery of replacement parts, replacement of the product, or another appropriate solution may be offered.

The warranty does not cover damage caused by improper use, mishandling, external influences, unauthorized repairs, normal wear and tear, wear-and-tear parts, consumable parts, or damage resulting from failure to follow the operating or care instructions.

A 1-year statutory warranty may apply to used or refurbished products, provided this is specified by the manufacturer or indicated on the respective product page.

Warranty Claim Process

For warranty or guarantee inquiries, please contact us at:

customersuccess@kraftathlet.de

Please send us the following information:

Order number
Product name or model
Brief description of the issue
Photos or a short video of the problem
If available: Product serial number or model number

After reviewing your request, we will let you know the next steps. Depending on the situation, we may offer a replacement part, repair, pickup, exchange, or refund.

Naipo is a wellness brand headquartered in Hamburg with a development center in Shenzhen, China. The company specializes in making massage and relaxation products accessible to the mass market. Naipo’s philosophy is to combine German quality standards with Asian innovation and efficient manufacturing.