NAIPO Model P A350 Massage Chair – 2D Pro S+L Track, 12 Programs, 24 Airbags

The Model P A350 is NAIPO ’s mid-range capsule chair: it features the 2D Pro dual-axis mechanism on an S+L rail, 12 preset automatic programs, 24 air cushions, lumbar heat, and a body scan before each massage. It comes pre-assembled in a box; the footrest is attached separately—the version without the footrest is designed for rooms where the chair needs to be shorter.

Key Benefits

• Capsule shape – shields the head and shoulders
• 12 automatic programs with names, including Stretching, Shoulders & Neck, Spine Care, and Sleep
• Eleven selectable shoulder points and 5-level width adjustment
• 24 air cushions on the shoulders, armrests, and legs, adjustable in 3 levels
• Two zero-gravity positions, approximately 5 cm from the wall in Zero Space
• Body scan, 3D surround sound, ambient lighting
• Pre-assembled in a box—assembly takes 10–15 minutes, according to the manufacturer

Who is it suitable for?

Best suited for households that want a closed-capsule recliner without upgrading to the Pro-Max class, and for two-person households that adjust the shoulder point individually.

Technical Specifications

• Massage Technology: 2D Pro, Dual-Axis Precision Mechanism on S+L Rail
• Automatic Programs: 12: Comfort, Relaxation, Stretching, Shoulders & Neck, Back & Waist, Full Body, Spinal Care, Fatigue Relief, Meridian, Hips & Thighs, Sweet Dreams, Air Pressure Massage
• Massage Types: Tapping, Kneading, Shiatsu, Kneading + Tapping – 5 Intensity Levels
• Width adjustment: very wide, wide, medium, narrow, very narrow; 11 shoulder points
• Air Pressure Massage: 24 air cushions on the shoulders, armrests, and legs – 3 intensity levels
• Heat: Lower Back
• Foot massage: open-style foot massage with a single roller mounted on a spring, approx. 20 cm
• Zero Gravity: 2 positions, approx. 5 cm from the wall
• Controls: LCD remote control and armrest button; USB port, storage compartment, Bluetooth audio
• Height (approximate): 150–195 cm
• Weight capacity: 150 kg
• Interior dimensions: Shoulder width 55 cm, seat width 50 cm
• Dimensions (L × W × H): 150 × 76 × 120 cm
• Reclining position (L × W × H): 174 × 76 × 71 cm
• Packaging dimensions: 162 × 77 × 85 cm; recommended door width ≥ 77 cm
• Weight: 88 kg net / 108 kg gross
• Upholstery: PU leather, micro-perforated
• Power / Voltage: 120 W / 220–240 V, 50/60 Hz
• Delivery condition: pre-assembled in a box; base can be attached separately; assembly takes about 10–15 minutes
• Variants: Black, Brown, White—each available with or without a base
• Warranty: 24-month statutory warranty. Additionally, according to the manufacturer NAIPO, repair service in Hamburg: processing typically takes 10–15 business days; a replacement unit is provided if the processing time exceeds 30 days.

As of: 09/2026

Applications

Living rooms, home offices, and waiting rooms at medical practices. Because it slides forward, a clearance of about 5 cm from the wall is sufficient.

Comparison with the sister model

The A350 PRO 2026 is the updated model featuring 3D mechanics, 15 programs, and an electric calf extension; the R50 is the open-frame alternative with 18 programs.

Compatible Models and Accessories

• NAIPO A350 PRO 2026 Massage Chair
• NAIPO R50 Massage Chair
• NAIPO Tai Chi Flow P50 Massage Chair

Financing

Hire purchase and leasing are available for massage chairs—we’ll calculate the monthly payments for your chosen term upon request. For studios, hotels, and medical practices, we’ll provide a quote that includes delivery and setup.

Frequently Asked Questions (FAQ)

According to the manufacturer, this product is not suitable for people with pacemakers.

Returns & Cancellations

Customers may return their order within 14 days of receiving the merchandise, provided it is a physical product and the item is returned complete, properly packaged, and in suitable condition. The official NAIPO terms and conditions specify a 14-day return policy for physical products.

To request a return, please contact us in advance via email:

customersuccess@kraftathlet.de

Please include your order number, full name, and the reason for the return in your message. Our customer service team will then provide you with all further information regarding the return.

The merchandise must be returned securely packaged. Accessories, instructions, inserts, free items, and all components belonging to the product must be included in full.

Personalized products, special items, services, digital content, and certain non-physical bookings may be excluded from cancellation or refund, provided this is permitted by law or specified on the respective product or service page.

Refunds

Upon receipt of the return, the merchandise will be inspected. If the return is approved, the refund will be issued via the original payment method.

Refunds are typically processed after the returned merchandise has been received and inspected. Depending on the payment provider, it may take a few additional business days for the amount to appear in your account.

Products showing signs of use, damage, missing accessories, incomplete packaging, or missing components may be excluded from a full refund or may only be partially refunded.

Additional shipping costs beyond standard delivery, as well as return shipping costs, may be excluded from the refund unless otherwise required by law or expressly confirmed by our customer service team.

Damaged, Defective, or Incomplete Products

If a NAIPO product arrives damaged, defective, or incomplete, please contact us as soon as possible at:

customersuccess@kraftathlet.de

Please send us your order number, a brief description of the problem, and clear photos or videos. This will allow us to review the case more quickly and offer an appropriate solution.

Depending on the situation, we can offer replacement parts, repair assistance, a replacement unit, pickup for inspection, a replacement shipment, or a refund.

Warranty & Guarantee

NAIPO Products generally come with a 24-month statutory warranty from the date of purchase covering material and manufacturing defects. NAIPO also lists services such as repair services, replacement parts, pickup for more complex cases, and replacement units if processing takes longer than 30 days.

The warranty covers defects that occur during normal and proper use. In the event of a valid warranty claim, depending on the situation, a repair, replacement part, replacement product, or another appropriate solution may be offered.

The warranty does not cover damage resulting from improper use, mishandling, external influences, unauthorized repairs, normal wear and tear, wear-and-tear parts, consumable parts, or damage caused by failure to follow the operating or care instructions.

A 1-year statutory warranty may apply to used or refurbished products, provided this is specified by the manufacturer or indicated on the respective product page.

Warranty Claim Process

For warranty or guarantee inquiries, please contact us at:

customersuccess@kraftathlet.de

Please send us the following information:

Order number
Product name or model
Brief description of the issue
Photos or a short video of the problem
If available: Product serial number or model number

After reviewing your request, we will let you know the next steps. Depending on the situation, we may offer a replacement part, repair, pickup, exchange, or refund.

Naipo is a wellness brand headquartered in Hamburg with a development center in Shenzhen, China. The company specializes in making massage and relaxation products accessible to the mass market. Naipo 's philosophy is to combine German quality standards with Asian innovation and efficient manufacturing.