Service Email: customersuccess@kraftathlet.de Sales Email: beratung@kraftathlet.de
Quick answers to help you move forward with confidence.
You can call us at +49 (800) 000 8929, email us, or reach us via WhatsApp. For sales inquiries and consultations, email beratung@kraftathlet.de. For order support, returns, or product help, email customersuccess@kraftathlet.de.
Yes. We offer Klarna financing, leasing option and pay on invoice for private and commercial customers. We offer special deals for Studios and business customer you can apply through our contact form.
In-stock items: 3-14 business days to Germany/Austria. Custom or bulk orders: confirmed during consultation. We coordinate all logistics and provide tracking.
For B2B projects, we coordinate professional installation. For home gym orders, we provide detailed setup guides. Installation services available upon request.
30-day trial period. If any component is not functional, we will provide a replacement or refund (undamaged returns; customer pays return shipping + 5% restocking fee).
Yes. We partner directly with manufacturers (Elina Pilates, Titanium Strength, Force USA, IsoMax, and much more). Every product includes full manufacturer warranty—no grey market imports.
Absolutely. All studio packages and bundles are fully customizable based on your space, budget, and training focus.
Yes. We ship to 25+ European countries. Delivery times and costs vary by location. Contact us for a quote.
30-day money-back guarantee. Undamaged returns accepted (customer pays return shipping + 5% restocking fee).